Privacy Policy
Effective Date: July 22, 2026
Introduction
FanBase Scheduling (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when using our website, mobile applications, and scheduling platform.
By accessing or using FanBase Scheduling, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you use FanBase Scheduling, we may collect the following information:
- Name
- Email address
- Login credentials
- Organization or facility information
- Scheduling and staffing information you enter into the platform
- Information submitted through our Contact page
- Device and browser information
- Technical information such as IP address, browser type, and usage data
How We Use Your Information
We use your information to:
- Create and manage user accounts
- Provide scheduling services
- Communicate with users regarding their accounts
- Respond to support requests
- Improve the performance and functionality of our platform
- Maintain platform security and prevent unauthorized access
- Comply with applicable legal obligations
Third-Party Services
FanBase Scheduling relies on trusted third-party service providers to operate our platform. These providers may process information on our behalf, including:
- Firebase Authentication
- Cloud Firestore
- Firebase Hosting
- Firebase Cloud Messaging (notifications)
- Google Play Services
- Apple App Store services (when applicable)
These providers maintain their own privacy practices and security standards.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve functionality, remember user preferences, and help us understand how visitors use our website.
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While no system can guarantee absolute security, we continually work to safeguard the information entrusted to us.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Users may request deletion of their personal information where permitted by applicable law.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Request a copy of the information we maintain about you
Requests may be submitted using the contact information below.
Children’s Privacy
FanBase Scheduling is intended for use by organizations and their authorized staff members. Our services are not directed toward children, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.
The “Effective Date” at the top of this page will always indicate the most recent revision.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
FanBase Scheduling Support
Support Email: support@fanbasescheduling.com